Shipping Policy
About Shipping
1. Order Fulfill Time
Your order will be shipped within 1-3 business days.We fulfill orders on Monday-Friday. We are closed on the weekends and on some major holidays. If you place an order on a Friday, please expect your order to be fulfilled the following Monday.
2. Free Shipping Provided
We offer free shipping dependent on where in the world you are located.Free shipping is available in China Mainland, Hongkong, Macao. And order over $159, free shipping to South Korea, Japan, Taiwan is available.
3. Shipping Methods
Normally, we ship all the packages as customers require. If there is any change, we will contact you by email. More query please contact us via email store1@melgeek.com or dicord: https://discord.gg/uheAEg3 Here is some shipping for your reference. If your country is not on the list, please contact us.
China Global Warehouse
| Countries | Shipped by | Shipping Weight | Shipping Fees | Delivery Time |
| USA/Canada | 4PX Line | 0kg–0.5kg | $10 | 7-15 Business Days |
| 0.51kg–1kg | $15 | |||
| 1.01kg–1.49kg | $25 | |||
| DHL | 0-1kg | $25 | 3-5 Business Days | |
| 1.01kg–2kg | $30 | |||
| 2.01-3kg | $35 | |||
| 3.01kg–10kg | $40 | |||
| Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, Turkey, United Kingdom (4 of 5 regions), Belarus, Bulgaria, Croatia, Czechia, Monaco, Serbia,Slovakia, Luxembourg | 4PX Line | 0kg–0.5kg | $10 | 10-15 Business Days |
| 0.51kg–1kg | $15 | |||
| 1.01kg–1.49kg | $25 | |||
| DHL | 0–2kg | $35 | 7-10 Business Days | |
| 2.01kg–3kg | $40 | |||
| 3.01kg–4kg | $46 | |||
| 4.01kg–5kg | $52 | |||
| 5.01kg–6kg | $60 | |||
| Andorra, Estonia, Finland, Greece, Latvia, Liechtenstein, Monaco, Norway, San Marino, Vatican City |
DHL | 0–2kg | $35 | 7-10 Business Days |
| 2.01kg–3kg | $40 | |||
| 3.01kg–4kg | $46 | |||
| 4.01kg–5kg | $52 | |||
| 5.01kg–6kg | $60 | |||
| Australia, New Zealand | 4PX Line | 0kg–0.5kg | $10 | 7-12 Business Days |
| 0.51kg–1kg | $15 | |||
| 1.01kg–1.49kg | $23 | |||
| DHL | 1.01-2kg | $30 | 7-10 Business Days | |
| 2.01-3kg | $40 | |||
| 3.01kg–4kg | $45 | |||
| 4.01kg–5kg | $50 | |||
| Japan | OCS | 0.01-1kg | $10 | 7-15 Business Days |
| 1.01-2kg | $15 | |||
| 2.01-3kg | $20 | |||
| 3.01kg–4kg | $25 | |||
| 4.01kg–5kg | $30 | |||
| 5.01kg–6kg | $35 | |||
| South Korea | J-net Line | 0kg–1kg | $5 | 7-15 Business Days |
| 1.01kg–5kg | $10 | |||
| DHL | 0-2kg | $35 | 5-10 Business Days | |
| 2.01-3kg | $45 | |||
| 3.01kg–4kg | 55 | |||
| China Mainland/Honkong/Macao | SF Express | All Weight | Free Shipping | Within 2-5 Business Days |
| Taiwan | T-cat | 0.01-1kg | $10 | 3-7 Business Days |
| 1.01-2kg | $15 | |||
| 2.01-3kg | $20 | |||
| 3.01kg–4kg | $25 | |||
| 4.01kg–5kg | $30 | |||
| Singapore/Philippines/ | 4px Line | 0-0.5kg | $8 | 5-12 Business Days |
| Malaysia | 0.5-1kg | $14 | 10-20 Business Days | |
| Singapore/Philippines/Malaysia | Fedex | 0-1kg | $15 | 3-7 Business Days |
| 1.01-2kg | $18 | |||
| 2.01kg–3kg | $20 | |||
| 3.01kg–4kg | $25 | |||
| 4.01kg–5kg | $30 | |||
| Tailand | Logistic Line | 0kg–1kg | $10 | 7-10 Business Days |
| 1.01kg–2kg | $15 | |||
| 2.01-3kg | $20 | |||
| Fedex | 0.01-1kg | $15 | 3-7 Business Days | |
| 1.01-2kg | $18 | |||
| 2.01-3kg | $20 | |||
| 3.01kg–4kg | $25 | |||
| 4.01kg–5kg | $30 | |||
| Russia | J-net Line | 0kg–1kg | $15 | 15-30 Business Days |
| 1.01kg–2kg | $20 | |||
| 2.01kg–3kg | $30 | |||
| 3.01kg–4kg | $40 | |||
| 4.01kg–5kg | $50 | |||
| Ukraine/Israel | J-net Line | 0.01-1kg | $20 | 15-30 Business Days |
| 1.01-2kg | $35 | |||
| 2.01-3kg | $50 | |||
| Mexico | J-net Line | 0.01-1kg | $22 | 10-20 Business Days |
| 1.01-2kg | $38 | |||
| 4PX Line | 0-0.5kg | $10 | 7-15 Business Days | |
| 0.5-1kg | $15 | 7-15 Business Days | ||
| DHL | 0-2kg | $30 | 7-10 Business Days | |
| 2.01-3kg | $35 | |||
| 3.01kg–4kg | $40 | |||
| 4.01kg–5kg | $45 | |||
| Brunei/Cambodia/Indonesia/Laos | DHL | 0.01-1kg | $18 | 3-7 Business Days |
| 1.01-2kg | $20 | |||
| 2.01-3kg | $25 | |||
| 3.01kg–4kg | $30 | |||
| 4.01kg–5kg | $34 | |||
| Vietnam | 4PX Line | 0kg–1kg | $10 | 7-10 Business Days |
| DHL/Fedex | 0.01kg–1kg | $27 | 3-7 Business Days | |
| 1.01kg–2kg | $33 | |||
| 2.01kg–3kg | $34 | |||
| 3.01kg–4kg | $43 | |||
| 4.01kg–5kg | $50 | |||
| Argentina, Colombia, Costa Rica | DHL | 0kg–1kg | $40 | 7-10 Business Days |
| 1.01kg–2kg | $60 | |||
| 2.01kg–3kg | $80 | |||
| Turkey | DHL/Fedex | 0kg–2kg | $70 | 7-10 Business Days |
| Chile | 4PX Line | 0.01kg–0.5kg | $10 | 7-15 Business Days |
| 0.51kg–1kg | $18 | |||
| 1.01kg–1.5kg | $26 | |||
| 1.51kg–2kg | $33 | |||
| Saudi Arabia, United Arab Emirates | 4PX Line | 0kg–1kg | $15 | 7-15 Business Days |
| 1.01kg–1.5kg | $18 | |||
| 1.51kg–2kg | $22 | |||
| 2.01kg–3kg | $30 | |||
| 3.01kg–4kg | $35 | |||
| Qatar | DHL | 0kg–1kg | $65 | 7-10 Business Days |
| 1.01kg–1.5kg | $80 | |||
| 1.51kg–2kg | $90 | |||
| 2.01kg–2.5kg | $100 | |||
| Kuwait | DHL | 0kg–1kg | $40 | 7-10 Business Days |
| 1.01kg–1.5kg | $45 | |||
| 1.51kg–2kg | $55 | |||
| 2.01kg–2.5kg | $60 | |||
| 2.51kg–3kg | $70 | |||
| India | FedEx | 0kg–1kg | $40 | 3-7 Business Days |
| 1.01kg–3kg | $50 | |||
| 3.01kg–4kg | $60 | |||
| 4.01kg–5kg | $75 |
The delivery time is estimated and varies by countries, also can be delayed for local epidemic situation.
Hope for your kind understanding. Please take care and be safe.
Note that: here have some places don't support to shipping: Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific, Northern Mariana Islands, Marshall Islands of USA.
Azores, Madeira of Portugal.
Balears Province, Melilla, Ceuta, Las Palmas, Santa Cruz de Tenerife of Spain.
4. Customs Clearance
Please be kindly noted, tax is not included in the order.
You may be subject to applicable customs, import duties and taxes, which are the sole responsibility of the buyer/receiver. Additionally, the order may be subject to applicable customs inspections and holds which may cause a delay and are the responsibility of the buyer/receiver to resolve.
5. Order Tracking
You can track your order by:
DHL: https://www.dhl.com/us-en/home/tracking.html
Fedex: https://www.fedex.com/en-us/tracking.html
Others: 17track.net
6. FAQS about shipping
1. Are your items in stock? When can I expect the items to be shipped out after I've placed my order?
Unless stated otherwise on the product page (for group buy or pre-order items), an item is in stock when you can add it to cart. We will ship out your order within 1-3 business days. Should an item be out of stock, it will reflect that when you try to add the item into your cart. We update our stock inventory accordingly.
2. Do you ship internationally?
Yes, we ship worldwide.
3. Are my international packages tracked?
Yes, all the packages are trackable.If there are any issues, we will let you know, and you are free to contact us via discord: https://discord.gg/uheAEg3 or email us at store1@melgeek.com
4. Why isn't my tracking updated?
Please allow at least 24 hours for the tracking to update. You receive a shipping notification when we process the shipment, but it will take some time for the courier to actually receive the item and scan it.
Wish you a good day.
Yours Sincerely
MelGeek Group
To install this Web App in your iPhone/iPad press
and then Add to Home Screen.
